Warranty Policy-Mentech Energy Product Line

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Service guarantee

Warranty Policy

Return and Exchange Policy

Warranty Period

Free Repair Standards

After-Sales Policy

Return and Exchange Policy

Due to the customized nature of our energy products, returns and exchanges are not supported unless there is a verified product quality issue.

Warranty Period

Switching Power Supplies	2 years
Photovoltaic Power Supplies	2 years
Photovoltaic Modules	10 years
Distribution Products	2 years
Battery Products	2 years

Free Repair Standards

We offer free repair services within the warranty period for logistics damage or product quality issues caused by non-human factors. However, the following situations are excluded:

1.The product is beyond the warranty period.

2.Unauthorized disassembly, modification, or damage caused by human factors.

3.Damage due to external impact, negligence, or force majeure events.

4.Damage to the casing, components, or cables due to improper operation.

Mentech is committed to being your trusted partner, providing exceptional energy products and professional service support. Thank you for your trust and support. We look forward to working with you to create a better future.